The adoption process is easy, our staff will guide you to the most suitable pet and ensure that you have all the support and information you need to welcome a new pet into your home.
To ensure that we are able to give you great customer service we have changed how the adoption process works. We now ask that an application form is completed before you see any of our animals. A member of staff will chat to you about your application to find out what animal will suit you best. It is important that we find you the most suitable companion. Once your application has been completed you will then be shown to the appropriate area where you will be shown the animals that fit your requirements. You will be able to spend plenty of time meeting your new friend and any questions you have will be answered.
When adopting a dog you will be asked to visit a minimum of three times before your application is put forward to our home advisors. This allows you to get to know your new friend and gives you time to be sure that you have chosen the right dog for your family. Once you have completed your three visits your application will be passed to our home advisors. Only once your home visit has been completed and passed you will be able to take your new pet home. Our home visitors are all volunteers and carry out the visits in their spare time, so be patient, sometimes it can take a few days to get one arranged.
If you are adopting a cat or kitten you will be required to visit more than once. You must first complete an application form, and you are welcome to take a look around the cattery. We will vet check and landlord check your application (if applicable) and your application will be passed to our home advisors. Our home advisors are all volunteers and carry out the visits in their spare time, so be patient, sometimes it can take a few days to get one arranged. Once your home visit has been completed and passed you will be able to come back to us and spend time choosing from a list of suitable cats. You can then take your new cat home the same day! (unless more time is required to order medication)
Rabbits & Guinea Pigs
Adopting a rabbit or guinea pig is a little different to adopting a cat or dog as their requirements are different. We will ask you to visit a few times to ensure that you have chosen the right pair of rabbits or guinea pigs for your family, but also to allow you new pets to become familiar with you. We like to make sure you have all of the information you require before taking your pet home. We ask that you do not purchase any small pet housing prior to coming to the Sanctuary, we do have guidelines to ensure that you purchase the most suitable type of housing without breaking the bank. Our staff will guide you every step of the way. Only once your housing is ready and meets our housing criteria can you take your new pets home.